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FAQ

Lead Time:
Turnaround time is a max of 5 business days plus transit time. We do our best to get your gift out as soon as possible, Please contact us, if you need your gift delivered sooner! 


Shipping & Delivery:
Price includes local delivery within 15 miles of 97222 or shipping to all US states excluding Hawaii & Alaska.  Orders are shipped via USPS or UPS and will arrive within 3-10 business days.
All orders containing beer and wine require an adult signature for delivery. Packages cannot be left at the door.
The client is responsible for all reshipping fees if the gift is returned due to wrong address or failure to obtain a signature upon delivery.
Shipping gifts that include meltable items (i.e. candies, candles, etc.) are shipped at your own risk.


Gifts containing wine or beer:
We cannot ship wine to the following states: Alabama, Arkansas, Delaware, Mississippi, Oklahoma, Rhode Island, Utah. We will contact you to make a substitution.
We currently can only ship beer to an Oregon address due to state laws.


Substitutions:
We work with local businesses and as a result, certain items can become unavailable on occasion. In the event an item is unavailable at the time of being ordered, we will contact you to inquire about substitutions.


Return Policy:
Each order is custom built. All orders are final and non-refundable. Due to the handmade nature of each gift box, we do not offer returns.


Custom Orders:
Are you looking for something custom or don’t see a product in a box that you would like to include. Contact us today to talk about a custom gift!
We spend most of our time creating custom, memorable boxes for your clients, wedding guests, employees, friends, and family.